Distribution Center Operations Manager

Performance Health is seeking an experienced Operations Manager to oversee Inbound and Inventory departments within our distribution center operations. This position is responsible for managing daily workflows, ensuring operational efficiency, and supporting the goals for cost, quality, and safety. Reporting to the Director of Operations, the Operations Manager will work closely with cross-functional teams to drive continuous improvement, optimize processes, and foster a positive work environment.This role requires a dedicated leader capable of fostering a culture of continuous improvement and achieving high standards across all distribution operations. If you have a passion for optimizing distribution processes and driving results, we invite you to apply! Essential Job Duties & Responsibilities:Operations Management: Lead daily distribution center operations, including order fulfillment, inventory management, receiving, and shipping. Ensure efficient and accurate order processing to meet customer expectations.Staff Supervision: Oversee recruitment, hiring, training, and development of warehouse staff. Manage performance evaluations, cross-training, and scheduling to maintain a productive workforce.Safety & Compliance: Implement and enforce safety procedures and compliance with company policies and industry regulations. Foster a safety-conscious culture and conduct regular audits to maintain a safe work environment.Process Improvement: Identify and drive continuous improvement initiatives to enhance operational efficiency, reduce costs, and improve quality. Utilize data-driven insights to implement best practices and streamline workflows.Inventory Control: Ensure effective inventory management practices, including cycle counts, stock rotation, and loss prevention. Maintain accurate inventory records and support inventory audits.Customer Service: Collaborate with the customer service team to address customer inquiries and resolve issues related to order fulfillment. Ensure timely and accurate order processing to meet customer satisfaction goals.Vendor & Cross-functional Collaboration: Partner with vendors, carriers, and internal departments (sales, IT, and finance) to support operational goals and resolve any supply chain issues.KPI Monitoring: Track key performance indicators (KPIs) for productivity, accuracy, cost, and safety. Develop action plans to achieve or exceed performance targets.Budget & Cost Management: Assist in creating and managing the annual budget, monitoring expenses, and implementing cost-saving initiatives without compromising quality.Technology & System Utilization: Leverage Warehouse Management Systems (WMS) and other tools to optimize workflow, monitor inventory, and manage resources effectively.Performs other duties as assigned Job Qualifications:Bachelor’s Degree in Supply Chain, Logistics, Business Administration, or a related field strongly preferred; High school diploma or GED required.7+ years of progressive leadership experience in warehouse/distribution operationsProficiency in Warehouse Management Systems (WMS), inventory control, and order fulfillment processesStrong knowledge of safety regulations, quality standards, and distribution metricsProven ability to lead and develop a team, manage cross-functional relationships, and foster a collaborative work environmentExcellent analytical, problem-solving, and organizational skillsProficient in Microsoft Office Suite, particu